When we tie ourself to outcomes we start to lose consistentcy.
When we invest too much emotion into concerns regarding revenue and reviews and new coverage. What we tell ourselves is that our worth is determined by other people.
The problem with that is that we don't control other people. People form opinions based on their own whims. When we try to appease these whims that's when we become inconsistent.
inconsistent, in policy, in service and sometimes even in the glass. We can't afford to do this. People can only hold so many cocktail bars in their head. In order to be top of mind we have to be known for being a certain way.